Customer Service

Cleaning and Care

To maintain the pristine quality of DEBRAH products, we recommend adhering to the following guidelines:

Avoid placing furniture under direct sunlight or window exposure. Sunlight can damage or bleach the finishing or the furniture.
Be wary of any air vents, humidifiers, and/or fireplaces that can have drying or bleaching effects on the furniture.
Place all furniture in temperature-controlled environments. Rapid temperature and/or humidity changes causes materials to expand or contract.
Be wary of liquid spills, as liquid can dissolve finishes and spoil material. Use coasters or plant trays to help prevent detrimental spills.
Keep in mind that placing anything hot on wooden surfaces will cause discoloration.

Our products encompass a variety of materials. The following recommendations outline the cleaning method for each material to ensure the best quality.

Engraved/Etched Metal

Clean with a soft, dry cloth.

Granite and Marble

Use a soft cloth, mild liquid dishwashing detergent, and warm water. Do not use detergents containing lemon, vinegar, or other acids. Thoroughly rinse surface after using soap solution.

Leather

Leather should be dusted regularly with a slightly damp, soft cloth combined with a dry, clean cloth to dry. Clean soils with an oil-soap and water mixture.

Wood

Regularly clean and polish wood to prevent dust buildup and refresh the finish. Use an oil-soap and water mixture or any non-silicone furniture polish to wipe with a clean, soft cloth. When dusting, do not use circular motions and instead go with the grain of the wood

Capiz Shell

Clean with a damp cloth and a mixture of 1 oz. Murphy’s Oil Soap to 24 oz. of water. Spray the Murphy’s Oil Soap mixture on the cloth for cleaning. If a shine is desired, spray a clean, soft white cloth with Guardsman Furniture Polish.

Coco Tree Bark

Clean with a damp cloth and mixture of 1 oz. Murphy’s Oil Soap to 24 oz. of water. Spray the mixture on the cloth for cleaning. If a shine is desired, spray a clean soft white cloth with Guardsman Furniture Polish and apply to surface.

Fossil Stone

Fossil stone is a natural stone quarried out of the mountains of the Philippines. It should be cleaned with a very mild soap. No hardening agents should be used. If over time your top has dulled from cleaning and use, it can be hand polished with Johnson’s Shine Up™ to bring back the luster. Fossil stone is porous. A stone sealer can be used for added protection, but is not necessary.

Hand Painted Finishes

Clean with a soft, dry cloth. Avoid using any solvents or cleaners as they may react with the paint applied to the piece.

Resin

Clean with a lightly damp, soft cloth.

Travartine Stone

Clean with pH neutral products or those especially formulated for use on stone. Remove stains with special absorbent poultices formulated for use on stone. Renew the surface on polished stone by buffing with special stone polish powders or creams. Do Not use polish on tops with a matte finish. Avoid contact with chemicals, particularly acid-based materials.

Upholstery

Follow the care as specified for each fabric. Professional dry cleaning is generally recommended.